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About the effect of order concentration on delivery

Category: News Created: Wednesday, 30 January 2019

Dear customers,


Thank you for always using Tawaraya.
We will inform you about the effect of order concentration on delivery.

Since February, we have received more orders than usual.

Therefore, we expect that the delivery time will be significantly different from the time you choose.

We are very sorry, but we appreciate your understanding.

If you pay by credit card, Paypal, or bank transfer, you will not have to receive it directly from the driver.
Even if you are absent, we will be able to place items in front of the door, leave them to concierge and security, etc.
It would be very helpful if you could consider this.
* If there is no problem with the delivery, please let us know in the remarks column.


Calls for inquiries may be concentrated and difficult to connect.
For inquiries that are not in a hurry, please email to us.
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

We will respond to calls and e-mails in order,
but please understand that it will take time to respond.


We apologize for any inconvenience this may cause.